FAQs

How long will it take for my order to arrive?
Items will ship within 3 - 5 business days after we receive payment. We ship all items in the US via USPS First Class Mail. Once your item is shipped it will typically take 2-5 days for delivery. Michelle Dwight Designs also ships worldwide via USPS International Mail. Please allow 1-3 weeks for international delivery.

Do you accept international orders?
Yes!

What is your return policy?
We make it our personal goal to only deliver the best in quality, design, and craftsmanship. We personally inspect each piece prior to shipment to ensure your order is in perfect condition. Upon receipt, please immediately inspect your purchase and notify us of any damage; we will promptly arrange for a replacement for damaged items. Please do so within 72 hours.

If you are dissatisfied with your item for any reason, you may return your purchase within 10 days for the value of the merchandise.

For detailed procedures for returning items, please contact us

Do you charge sales tax?
Sales tax will be applied to all orders placed in Colorado.

Can you customize a product for me?
Michelle Dwight Designs takes on a small number of custom orders. If you are interested in a custom order, please visit our Etsy site by following this link.

Are Michelle Dwight Designs products available for wholesale?
Yes! Please contact us for wholesale information.

Will you share your product and/or manufacturing sources with me?
I’m afraid I’m not able to share my sources. Thanks for understanding!

Still have questions? Ask us!

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